But in the end, the inability of managers to hold employees accountable for their performance scuttled the project.
According to a December 2011 report prepared by consulting firm Deloitte — obtained exclusively by Federal Times through a Freedom of Information Act request — OPM managers proved unable to hold poor performers accountable, work quality slumped in some cases, and employees had no idea if they were succeeding because they weren’t getting enough manager feedback. The pilot fizzled and was abandoned after a year in the field.
via Why you don’t have flex schedules: OPM’s failed 1-year experiment | Federal Times | federaltimes.com.